Essential Information

ABOUT OUR AI REPORTS

Last updated: 10 October 2026

A DigiKundali report is a PDF written for one order. It is not a printed book, and it is not a live consultation. You choose the report, you enter the birth details, you pay, and the PDF is emailed to you.

How a report is made

In Two Steps.

First, the chart is calculated from the date, time, and place you entered. The place is taken from the suggestion you picked, including its coordinates. The calculation uses equal 30-degree houses and a sidereal zodiac fixed by the True Chitrapaksha method: the star Chitra (Spica) is held at 180 degrees, as the Surya Siddhanta directs. The positions come from a modern ephemeris, not from a printed almanac. The detail of that calculation is on the Birth Chart Technicalities page.

Second, the chart and the instructions for that report are given to a large language model. The model writes the reading in English. The instructions for each report are fixed by us. They tell the model which houses, periods, and transits to discuss, and in what order. The model does not invent the planet positions. It writes from the chart it was given.

What you receive

A PDF, in English, emailed within one hour of payment. It is not password protected.

A year report covers one year from the purchase date. A monthly report covers one month from the purchase date. A matching report is written from two charts. Every other report is written from one.

What the software can and cannot do

A language model can make mistakes. It does not know your life beyond the birth details and the report type. It does not replace a doctor, a lawyer, a financial adviser, or an astrologer you have chosen to sit with.

The reading is for information, entertainment, and self-reflection. It is not a guarantee of an outcome.

Your details

If the time or the place is wrong, the chart is wrong, and the writing follows that chart. Pick the place from the suggestions. We cannot correct a report after the email has gone. The refund rule covers a report that was not emailed, not a report you disagree with.

The generated file is deleted from our servers within 96 hours if no refund request is open.

ABOUT US & OUR PHILOSOPHY

Last updated: 10 October 2026

CosmicCues (OPC) Private Limited
CIN: U96906KA2025OPC206160

Welcome to DigiKundali, a brand of CosmicCues (OPC) Private Limited, an innovative online platform headquartered in Bengaluru, Karnataka, India. We are dedicated to bridging the timeless wisdom of Vedic astrology with the power of modern Artificial Intelligence. To do so, we offer an online e-commerce portal providing affordable Vedic astrology reports for informational, entertainment and self-reflection purposes. We offer a curated selection of reports covering various aspects of life, from self-discovery, spiritual growth to career, finance, relationships, and well-being.

Our Vision

To enrich the life of intellectually curious seekers, who value self-empowerment through the prism of AI-driven Vedic Astrology.

Our Mission

Our mission is to empower intellectually curious seekers by delivering personalized Vedic astrology insights that promote self-awareness and encourage self-reflection. We achieve this through an affordable online platform, responsibly utilizing artificial intelligence to analyze unique cosmic cues. In all our operations, we uphold stringent data privacy standards and transparently communicate the capabilities and limitations of our AI with our users.

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Dear Reader,

When you purchase a personalized Vedic astrology reading from DigiKundali, we share your unique cosmic cues with you to help you understand how your life's playfield is set and how it will shape up over time. At the same time, we make you aware of your cosmic strengths, limitations, and how some linked cosmic threats and opportunities can present themselves to you. This is what you can expect, markers and pointers for introspection and awareness, when you buy any Vedic astrology report from us.

However, it does not end here. We too have some expectations from you. We want you to stand up tall in this unique playfield of your life and play decisively. By first deciding on a suitable course of action either by using your own wisdom, suitable counsel or by seeking appropriate professional help. After you firm up your course of action, you must play the field with intent and patience, shaping up the things which you can and by accepting the things which you can't.

The game of life would not be interesting if the field was set easy, or was as per your liking. The tougher the field, the more opportunities you get to build your character and with that you start enjoying the curve balls life throws at you.

Know, we are always there for you, whenever you need us, in this game of your life.

Play well!

Team DigiKundali

Now, having shared the essence, we would also like to clarify certain technicalities pertaining to our Vedic astrology reports.

What Is Personalized Vedic Astrology Reading

A personalized Vedic astrology reading is a deeply insightful analysis of your unique life path, based on the ancient principles of Jyotish, the traditional Hindu system of astrology. Here at DigiKundali, we begin by creating your specific birth chart, a celestial map of the sky at the exact moment and location of your birth. This chart then becomes the foundation for a detailed Vedic astrological reading, where our AI interprets the positions of the planets and constellations. This comprehensive analysis reveals profound insights into your core personality, karmic patterns, innate strengths, and life's purpose. Your personalized Vedic astrology reading from DigiKundali serves as a powerful guide, offering clarity on career, relationships, and spiritual growth, empowering you to navigate your life with greater confidence and awareness.

Caution

To ensure the accuracy of your personalized Vedic astrology report, please proceed with generating one when you are certain of the birth details (Place, Date & Time of Birth). For best results, the time of birth should be accurate to the minute. Give the time in Indian Standard Time (IST), using the 24-hour clock.

The AI Advantage: Privacy, Speed, Accessibility, and Consistency

Leveraging AI allows us to offer several benefits:

- Automated & Confidential: Your report is generated by AI and delivered privately to you. To ensure fairness, our team only reviews report data in the specific case of a refund or grievance request.
- Speed & Efficiency: Get detailed reports quickly, without waiting for appointments. We aim to email the PDF within one hour of successful payment.
- Accessibility: Purchase and receive insights anytime, anywhere, directly online.
- Affordability: Our reports offer a cost-effective way to access personalized astrological information. At one affordable price point, we strive to give you the best report we possibly can.
- Data-Driven Insights: AI can process vast amounts of astrological data and identify complex patterns consistently.

Who Is This Service For?

DigiKundali is ideal for individuals who:

- Are interested in exploring their Vedic astrological blueprint.
- Seek astrological information for self-awareness and reflection.
- Are comfortable using technology for personalized information.
- Appreciate the convenience, speed, and accessibility of an online, AI-driven approach.
- Understand that AI provides data-driven insights but at times can make mistakes.

Report Generation Process

Our core service provides AI-generated Vedic astrology reports covering various aspects of life, such as career, finance, relationships, and health. By inputting your accurate birth details (date, time and place of birth), our system utilizes sophisticated algorithms, AI, including Large Language Models (LLMs), to:

- Calculate Your Kundli: Generate your unique Vedic birth chart based on precise planetary positions at your time of birth.
- Analyze Vedic Principles: Interpret your chart according to established Vedic astrology rules, analyzing houses, planetary placements, yogas, doshas, dashas, and transits.
- Generate Personalized Reports: Deliver informational insights derived from this analysis directly to your email as a PDF report, within one hour of payment.
- Your Responsibility: The accuracy of the report fundamentally depends on the accuracy of the birth data you provide.

What Not To Expect From Our Reports

We feel it is crucial for you to understand the limitations of our reports before you purchase them from us. So, please do not expect the following from our reports:

- 100% Perfect Reports: Though we try to do our best, we understand we may not get everything right all the time. Toward that end, a humble appeal to you: "Help us grow with you!" You can do so by giving us honest feedback every time you purchase a report from us.
- Human Touch: AI lacks the gift of intuitive knowing, is not aware about your life experiences, sensitivities and your current life context.
- Professional Advice: Our reports are designed solely for informational, self-reflection and entertainment purposes only. The information provided should not be considered absolute predictions or a substitute for professional advice (e.g., medical, legal, financial).
- Upay: Our reports do not provide specific, personalized remedies (Upay) like gemstone recommendations, mantras, or ritualistic actions (pujas, havans). For such guidance, we recommend consulting a qualified, local Vedic astrologer.

Disclaimer

The AI-generated reports are for informational, entertainment, and self-reflection purposes only and are not a substitute for professional advice from a qualified expert.

BIRTH CHART TECHNICALITIES

Last updated: 10 October 2026

The chart under a DigiKundali report is calculated before any text is written. This page states the three rules of that calculation.

Equal houses

We use equal 30-degree houses. We do not use Placidus, Koch, or another unequal house system.

Sidereal zodiac, True Chitrapaksha

The zodiac is sidereal. The zero point is set by the Chitrapaksha rule in the Surya Siddhanta: the star Chitra (Spica) is held at 180 degrees, at the start of Tula (Libra).

For each birth chart we compute the position of Spica at that moment and take the ayanamsa from it. This is the True Chitrapaksha ayanamsa. It is not a fixed formula carried forward from a reference year.

This differs from the official Lahiri ayanamsa, which was set for calendar uniformity in the 1950s and includes a later 5.8 arcsecond adjustment for the Indian Astronomical Ephemeris. Near a sign boundary, the two ayanamsas can place a planet or the ascendant in different signs. Where that happens, our chart follows Spica, not the official Lahiri value.

The astronomical sources

Positions are taken from current star and planetary data, not from a printed panchang. The stack is the Skyfield library, the JPL DE440 ephemeris, and the Hipparcos star catalogue.

What this does not include

The chart is the astronomical frame. The written report is a separate step, described on About Our AI Reports.

DISCLAIMER

Last updated: 10 October 2026

Please read this disclaimer before using DigiKundali or buying a report. DigiKundali is a brand of CosmicCues (OPC) Private Limited ("Company", "we", "us"). It applies to https://digikundali.com and to every AI-generated Vedic astrology PDF report sold there.

This Disclaimer is part of our Terms of Service. It should be read with the Terms and the Privacy Policy.

1. Informational, entertainment, and self-reflection only

A DigiKundali report, and everything on the Website, is for informational, entertainment, and self-reflection purposes. It is an automated reading based on the birth details you submit and on principles of Vedic astrology. It is not a statement of fact, and it is not a promise that any event will or will not happen.

2. Not professional advice

A report is not medical, psychological, legal, financial, tax, or other professional advice. It is not a diagnosis, a treatment plan, an investment recommendation, or a legal opinion. Do not delay, refuse, or stop professional advice because of a report. For health, money, law, or any decision with a serious consequence, consult a qualified person in that field.

3. The report is generated by software

The report is produced by software, including astronomical calculation and a large language model. Software of this kind can miss context, repeat a general statement, or produce a passage that does not fit the chart. We do not guarantee that a report is complete, accurate, or suitable for a particular decision.

4. The chart depends on what you submit

The reading is only as good as the name, date, time, and place you enter. A wrong time or a wrong place can change the ascendant, the houses, and the periods. We are not responsible for a report that is off because the details were wrong or incomplete. Choose the place from the suggestions so that the coordinates are captured.

5. No guarantee of an outcome

We do not guarantee a result in career, money, health, marriage, education, travel, or any other part of life. Astrology is interpretive. Two readers can describe the same chart differently. You remain responsible for your own decisions.

6. Delivery

The PDF is emailed to the address on the order. We aim to send it within one hour of payment. It is not password protected. There is no account and no page on which to read it later. If the email does not arrive, the refund rule in the Terms of Service is the route. That rule is limited to non-delivery.

7. Third parties

Payment is handled by Razorpay. Place suggestions are provided by Google. Their services are outside our control. A failure of email delivery, a payment gateway, or a place lookup is not a statement by us about your chart.

8. Liability

To the extent Indian law allows, the Company is not liable for loss or damage arising from reliance on a report or on the Website. Nothing in this Disclaimer limits a liability that the Consumer Protection Act, 2019, or another Indian law does not allow us to limit. The limit of liability in the Terms of Service applies.

9. Contact

CosmicCues (OPC) Private Limited
DigiKundali
Fourth Floor, Left Office, P-40/1, Ramasri Plaza,
Yelahanka, Bengaluru, Karnataka 560024
Email: contact@digikundali.com
Telephone: 08069378132
CIN: U96906KA2025OPC206160

FREQUENTLY ASKED QUESTIONS

Last updated: 10 October 2026

Do I need an account?
No. You do not sign in. The email on the order is where the PDF and the invoice are sent.

How soon is the report emailed?
Within one hour of successful payment. It is a PDF in English. It is not password protected.

Where do I read the report later?
In that email. There is no dashboard and no download page. The file is deleted from our servers within 96 hours if no refund request is open, so keep the email.

What do I enter?
Your name, email, mobile number, and state for GST. Then the name, gender, date, time, and place of birth. Pick the place from the suggestions. A matching report asks for two people. Every other report asks for one.

Is this medical, legal, or financial advice?
No. It is a Vedic astrology report for information, entertainment, and self-reflection. It is not a substitute for a qualified professional.

How is the chart calculated?
Equal 30-degree houses and the True Chitrapaksha ayanamsa, with Spica held at 180 degrees. The positions come from a modern ephemeris. The detail is on Birth Chart Technicalities. The prose is written by a language model from that chart. See About Our AI Reports.

What if my time or place is wrong?
The chart follows what you submit, and so does the writing. A refund is not given for an error in the details you entered.

When can I get a refund?
Only if the PDF was not emailed within two hours of payment. Use the contact form within 48 hours of payment, say that it was not received, and include the order reference, the order email, and the approximate time of payment. Dissatisfaction with the reading is not a ground. See the Refund Policy.

How do I contact you?
The contact form on this site, contact@digikundali.com, or 08069378132. A grievance about a report should include the order reference.

How long do you keep my data?
The report file is deleted within 96 hours if no refund request is open. Billing details and the record of the product sold are kept for 7 years for tax and audit. See the Privacy Policy.

PRIVACY POLICY

Last updated: 10 October 2026

This Privacy Policy explains how CosmicCues (OPC) Private Limited ("Company", "we", "us") handles personal data when you use DigiKundali at https://digikundali.com. DigiKundali is a brand of the Company. The Company is the data fiduciary for this Website under the Digital Personal Data Protection Act, 2023 ("DPDPA").

There is no customer account. You do not sign in. We collect only what an order, a message, or the operation of the Website requires.

1. Who we are

CosmicCues (OPC) Private Limited
Brand: DigiKundali
Fourth Floor, Left Office, P-40/1, Ramasri Plaza,
Yelahanka, Bengaluru, Karnataka 560024, India
CIN: U96906KA2025OPC206160
Email: contact@digikundali.com
Telephone: 08069378132
Grievance Officer: grievance.officer@cosmiccues.com

2. The data we collect

2.1 Order data, which you type into the buy form

Billing: your name, email address, mobile number, and state for GST.
Person one: name, gender, date of birth, time of birth, and place of birth.
Person two, only for a matching report: the same birth details for the second person.
Place data: the place name you select, and the latitude, longitude, and place identifier returned for that selection. These are submitted with the order and are not shown again on the page.
The report you selected, the price, the GST amount, and the time of the order.

2.2 Payment data

Payment is taken by Razorpay. We receive a payment status, a payment reference, and the amount. We do not receive or store your card number, UPI PIN, or net-banking password. Those stay with Razorpay and your bank.

2.3 Contact data

If you use the contact form, we receive your name, email, and the message, including any order reference you give for a refund or a grievance.

2.4 Technical data

Our server logs may record your IP address, browser type, the page requested, and the time. This is used to run the site, detect abuse, and diagnose errors. We do not use this to build a profile of you for advertising.

2.5 What we do not collect

We do not create a customer account. We do not ask you to set a password. We do not run a dashboard. We do not ask for a government identity number to place an order.

3. Why we use it

We use order data to calculate the chart, generate the PDF, email the PDF and the invoice, apply GST, prevent fraud, and answer a refund or grievance about that order.
We use the email address to deliver the report. That email is the delivery. There is no later download page.
We use billing data and the record of the product sold to meet tax and audit duties.
We use contact messages to reply to you.
We use technical logs to keep the Website available and secure.

The DPDPA allows this processing for the service you asked for, for a legal obligation, and on the basis of the consent you give by submitting the form after reading this Policy and the Terms.

4. Birth details of another person

If you submit birth details for someone else, you confirm that you have that person's consent. You must not submit a child's or another adult's details without authority to do so.

5. Who receives the data

Razorpay receives the payment details needed to take the payment.
The email service that sends the PDF and the invoice receives the recipient address and the message.
Google receives the place text you type, because place suggestions come from Google Places. Google's own terms and privacy policy apply to that request.
The report is generated by our report process. That process may send the chart data and the report instructions to a contracted AI provider so that the PDF can be written. We send what the report needs, not your payment instrument.
Our hosting and database providers store the order while we hold it.
We may disclose data if the law, a court, or a competent authority requires it, or to defend a legal claim.

We do not sell personal data.

6. Where it is processed

We are in India. Razorpay, Google, an email provider, or an AI provider may process data outside India. Where the DPDPA requires it, that transfer is limited to what the order needs and is protected by contract.

7. How long we keep it

The generated report is deleted from our servers within 96 hours of payment, if no refund request is open.
If a refund request or a grievance is open, we keep the report and the related order details until it is decided.
Billing details and the record of the product sold are kept for 7 years for tax, audit, and legal compliance.
A contact message is kept for as long as needed to answer it and for a short period after, and no longer than 2 years unless a dispute is open.
Server logs are kept for a limited operational period and then deleted or aggregated.

After the report is deleted we cannot resend it. Keep the email.

8. Your rights

Under the DPDPA you may ask us for a summary of the personal data we hold about you, for a correction, for erasure where the law allows it, and to withdraw consent for optional processing. You may also nominate another person to exercise these rights if you die or become unable to do so, as the Act provides.

Write to contact@digikundali.com or use the contact form. Give the email used on the order so we can find it. We will acknowledge a request within 24 hours and answer it within the time the law requires.

Some data cannot be erased on request. The 7-year billing and sales record is kept because tax law requires it. A report that has already been deleted is no longer available to erase or to send again.

You may complain to the Data Protection Board of India if you believe we have not handled your data as the law requires.

9. Children

The Website is a retail site for adults. Do not submit an order if you are under 18. If we learn that we have taken an order from a child without a lawful basis, we will delete the order data that we are not required to keep.

10. Security

We use access control on the server, HTTPS on the Website, and restrict staff access to order data. No method of transmission or storage is perfectly secure. The PDF is emailed without a password, at your request, so protect your inbox.

11. Cookies

We use a cookie that the site needs in order to accept the form securely and, if you are staff, to keep an admin session. We do not use advertising cookies on the order page. A cookie that only remembers a staff login is not used to track buyers. You can block cookies in your browser. The order form may then fail.

12. Grievance

Grievance Officer
CosmicCues (OPC) Private Limited
Email: grievance.officer@cosmiccues.com
Telephone: 08069378132

Please write first through the contact form or to contact@digikundali.com, with the order email and the order reference if there is one. The Grievance Officer will acknowledge a complaint within 24 hours and aim to dispose of it within 15 days.

13. Changes

We will change this Policy when the service or the law changes. The date at the top is the current version. The new version applies from the time it is posted.

14. Contact

CosmicCues (OPC) Private Limited
DigiKundali
Fourth Floor, Left Office, P-40/1, Ramasri Plaza,
Yelahanka, Bengaluru, Karnataka 560024
Email: contact@digikundali.com
Telephone: 08069378132
CIN: U96906KA2025OPC206160

PURCHASE PROCEDURE

Last updated: 10 October 2026

No account is needed. The report is emailed to the address you enter on the order.

1. Pick a report

On the home page, choose a category, then choose a report. A year report covers one year from the date of purchase. A monthly report covers one month from the date of purchase. The price shown includes GST. A matching report needs two birth charts. Every other report needs one.

2. Give the billing and birth details

In the order form, enter:

your name;
the email address for the PDF and the invoice;
your mobile number;
your state for GST billing.

Then enter the name, gender, date of birth, time of birth, and place of birth of the person the report is for. Start typing the place and pick a suggestion, so the location is captured. For a matching report, do this for both people.

Tick the box to agree to the Terms of Service, the Privacy Policy, and the Disclaimer.

3. Pay

You are taken to Razorpay to pay. After payment, the PDF is emailed within one hour. It is not password protected. There is no page on which to download it later, so keep the email.

REFUND POLICY

Last updated: 10 October 2026

This Refund Policy is part of the Terms of Service of DigiKundali, a brand of CosmicCues (OPC) Private Limited. If this page and the Terms differ, the Terms prevail.

1. When a refund can be requested

A refund can be requested only if the PDF report was not emailed within two hours of successful payment.

A refund is not given for:

subjective dissatisfaction with the reading;
a difference of opinion about the chart;
a minor mistake in the text;
an error caused by the name, date, time, or place you submitted.

2. How to ask

Use the contact form on https://digikundali.com. Email to contact@digikundali.com is not a substitute for the form for a refund claim.

The claim must be submitted within 48 hours of the payment. It must state that the report was not received, and it must include:

the order reference;
the email address used on the order;
the approximate time of payment.

A claim made after 48 hours, or a claim that does not say the report was not received, will not be accepted under this policy.

3. What we do

We will review the claim against the payment record and the mail log. If we accept it, we will start the refund within 7 days of telling you that we have accepted it. The refund is made through the original payment route where that route allows it.

4. The report file

If no refund request is received, the generated report is deleted from our servers within 96 hours of payment. After that deletion we cannot resend it. If a refund request is open, we may keep the report until the request is decided.

5. Contact

CosmicCues (OPC) Private Limited
DigiKundali
Fourth Floor, Left Office, P-40/1, Ramasri Plaza,
Yelahanka, Bengaluru, Karnataka 560024
Email: contact@digikundali.com
Telephone: 08069378132
CIN: U96906KA2025OPC206160

TERMS OF SERVICE

Last updated: 10 October 2026

Welcome to DigiKundali, a brand of CosmicCues (OPC) Private Limited ("Company", "we", "us", or "our"). DigiKundali is an online store for AI-generated Vedic astrology reports. These Terms of Service ("Terms") govern your use of https://digikundali.com and any related pages we operate (the "Website"), and the reports and related services offered through them (the "Services").

By using the Website or placing an order, you agree to these Terms, our Privacy Policy, our Disclaimer, and our Cookie Policy. If you do not agree, do not use the Website or buy a report.

These Terms are governed by the laws of India, including the Indian Contract Act, 1872, the Information Technology Act, 2000, the Consumer Protection Act, 2019, and the Digital Personal Data Protection Act, 2023.

We may change these Terms. The date above is the date of the current version. Continued use after a change means you accept the changed Terms.

1. Company information

Brand: DigiKundali (formerly CosmicCues)
Company: CosmicCues (OPC) Private Limited
Registered office:
Fourth Floor, Left Office,
P-40/1, Ramasri Plaza,
Yelahanka, Bengaluru,
Karnataka 560024, India
CIN: U96906KA2025OPC206160
Website: https://digikundali.com
Email: contact@digikundali.com
Telephone: 08069378132

2. The service

DigiKundali sells a curated set of AI-generated Vedic astrology PDF reports for informational, entertainment, and self-reflection purposes. A report is prepared from the birth details you submit and from the report type you select. Reports are in English.

There is no customer account and no dashboard. You do not sign in. The email address you give on the order is the address to which the PDF and the invoice are sent.

Sample or catalogue text is illustrative. The finished report may differ in headings and length because it is generated for the details of that order.

3. Who may buy

You must be able to form a contract under Indian law. If you submit birth details for another person, you confirm that you have that person's consent to submit those details and to receive a report about them.

4. How an order is placed

4.1 Choose the report. On the home page, choose a category and then a report. A year report covers one year from the date of purchase. A monthly report covers one month from the date of purchase. The price shown includes GST.

4.2 Give the details. In the order form, give the billing details: your name, email, mobile number, and state for GST. Then give the name, gender, date of birth, time of birth, and place of birth of the person the report is for. A matching report requires two such sets of birth details.

4.3 Agree and pay. You must agree to these Terms, the Privacy Policy, and the Disclaimer before payment. Payment is taken by Razorpay. We share with Razorpay the details needed to take the payment, which may include your name, email, mobile number, order amount, and order reference. Razorpay may contact you about that payment.

4.4 Price. The selling price is calculated on our server from the product price, any current discount, and GST. The browser does not set the price.

5. Accuracy of the details you submit

You are responsible for the billing details and the birth details. The report is generated from what you submit. We are not liable for a report that is wrong because the name, date, time, or place was wrong or incomplete. A refund is not given for an error in the details you submitted.

6. Delivery

After Razorpay confirms the payment, we email the PDF report to the email address on the order. We aim to send it within one hour of that confirmation. The PDF is not password protected. An invoice or payment confirmation may be sent to the same address.

There is no account page on which to read or download the report later. Keep the email and the PDF.

7. Refunds

A refund may be requested only if the PDF was not emailed within two hours of successful payment.

The request must be made through the contact form on the Website, and only within 48 hours of the payment. The request must say that the report was not received, and must include the order reference, the email used on the order, and the approximate time of payment.

We do not refund for subjective dissatisfaction, a difference of opinion about the reading, a minor mistake, or an error caused by the details you submitted.

If the request meets these conditions, we will review it and write to you. If we accept it, we will start the refund within 7 days of telling you that we have accepted it. The refund is made through the original payment route where that route allows it.

8. How long we keep a report

If no refund request is received for an order, we delete the generated report from our servers within 96 hours of the payment. After that deletion we cannot resend the report. This is why the email is the delivery.

If a refund request is open, we may keep the report and the related order details until the request is decided.

Billing details and the record of the product sold are kept for 7 years for tax, audit, and legal compliance. Those records are not the report.

9. Contact and grievances

General questions, refund requests, and grievances go through:

Contact form: the contact page on https://digikundali.com
Email: contact@digikundali.com
Telephone: 08069378132

There is no dashboard path for a refund or a grievance.

A grievance about a report, including a refused refund, must be sent in writing through the contact form or to contact@digikundali.com within 21 days of the payment. Give the order reference and the reason.

Grievance Officer
Email: grievance.officer@cosmiccues.com
Telephone: 08069378132

Please register the grievance through the contact form or contact@digikundali.com first. The Grievance Officer will acknowledge a complaint within 24 hours and aim to dispose of it within 15 days, as required by the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and consistent with the Digital Personal Data Protection Act, 2023.

10. Privacy

Our Privacy Policy explains what we collect and why. In short: the birth details are used to calculate the chart and to generate the report; the billing details are used for the invoice, GST, and the 7-year compliance record; the email is used to send the PDF and any message about that order. By placing the order you consent to that processing. The Privacy Policy is part of these Terms.

11. Intellectual property

The Website, the brand, the report method, and the PDF generated for an order belong to the Company or its licensors and are protected by the Copyright Act, 1957, and other applicable law.

You receive a limited, personal, non-exclusive, non-transferable licence to keep and read the PDF that was generated for your order. You may not sell, republish, or commercially exploit the report, the Website, or any part of either, without our written consent.

12. Nature of the reports

The reports are for informational, entertainment, and self-reflection purposes. They are not medical, legal, financial, or other professional advice. They are produced by software, including large language models, and can be incomplete or wrong. We do not guarantee an outcome in career, money, health, relationships, or any other part of life. You use a report at your own risk.

Our Disclaimer and the page "About Our AI Reports" are part of these Terms.

13. Limitation of liability

To the extent Indian law allows, the Company and its owner, officers, and agents are not liable for indirect, incidental, special, consequential, or punitive loss, including loss of profit, data, or goodwill, arising from the Website or a report.

Our total liability for direct loss arising from one report will not exceed the amount you paid for that report.

This limit does not apply to liability that Indian law does not allow us to limit, including liability for gross negligence or wilful misconduct.

14. Your responsibility to us

You will indemnify the Company against claims, losses, and reasonable legal costs arising from your breach of these Terms, a misuse of the Website, birth details you were not entitled to submit, or your reliance on a report.

15. Stopping the service

We may refuse or cancel an order, or block use of the Website, if we reasonably believe there is fraud, abuse, or a breach of these Terms. If we cancel a paid order before the report is sent, we will refund the amount paid.

16. Law and disputes

These Terms are governed by the laws of India. A dispute that cannot be settled by writing to us will be referred to arbitration under the Arbitration and Conciliation Act, 1996, before a sole arbitrator appointed by agreement, or failing agreement as that Act provides. The seat and venue are Bengaluru. The language is English. Subject to that, the courts at Bengaluru have exclusive jurisdiction.

17. Use from outside India

If you use the Website from outside India, you consent to your order data being processed in India under Indian law and these Terms.

18. Prohibited use

You must not use the Website to break the law, harm a minor, send spam, impersonate another person, probe or disrupt our systems, introduce malware, or scrape the Website without our written consent. You must not use an automated tool to place orders or to extract reports or catalogue text in bulk.

19. The other policies

The Privacy Policy, the Disclaimer, the Cookie Policy, and the page describing our AI reports are part of these Terms. If a customer-facing sentence on the home page is shorter than these Terms, these Terms prevail.

20. Contact

CosmicCues (OPC) Private Limited
DigiKundali
Fourth Floor, Left Office, P-40/1, Ramasri Plaza, Yelahanka, Bengaluru, Karnataka 560024
Email: contact@digikundali.com
Telephone: 08069378132
CIN: U96906KA2025OPC206160